Development & Performance Management

Service Description

Strong leadership isn’t just about managing people—it’s about developing talent, fostering accountability, and driving equitable performance across teams. This three-part course equips leaders with the essential skills to build strong relationships, set clear expectations, and create a culture where every team member has the opportunity to thrive. By focusing on equitable performance management and individualized leadership approaches, this course eliminates the challenges of favoritism and inequity, empowering leaders to maximize team potential and drive measurable results. Participants will leave with actionable strategies to enhance communication, improve productivity, and elevate team performance. In this course, leaders will: Session 1 – Relationship Building, Setting Expectations & Time Management - Understand the importance of building meaningful, tailored relationships with direct reports to enhance trust and engagement - Define and practice setting clear, measurable performance expectations tied to business goals - Prioritize daily tasks to maximize efficiency and impact - Implement calendar and meeting management best practices to improve productivity - Learn how to delegate and negotiate tasks effectively to achieve daily objectives Session 2 – Listening, Active Feedback & Performance Management - Master the four levels of listening to enhance communication and leadership effectiveness - Differentiate between surface-level and actionable feedback, ensuring productive conversations - Identify and address performance and behavioral challenges with confidence - Apply a structured feedback model that fosters growth and accountability - Develop the mindset and behaviors needed to receive and act on feedback constructively - Implement best practices for follow-ups and documentation of performance observations Session 3 – Delegation & Talent Development - Understand the power of delegation and its impact on leadership effectiveness - Recognize when and how to delegate to empower employees and enhance team performance -Analyze team strengths and develop a delegation strategy tailored to individual development Why Invest in This Course? Organizations that prioritize equitable leadership development see stronger team engagement, higher retention rates, and improved business outcomes. By equipping leaders with the skills to effectively manage and develop their teams, you’re building a workplace culture of accountability, growth, and high performance.