Listening, Active Feedback & Performance

Service Description

Strong leaders listen actively, give and receive feedback effectively, and manage performance with confidence. When these skills are lacking, miscommunication, disengagement, and poor accountability undermine productivity and business success. The Cost of Ineffective Leadership Leaders who exhibit poor listening skills create disengaged teams, weaken trust, and miss key insights. Those who fail to give clear feedback leave employees unsure of expectations, leading to performance issues and missed goals. Leaders who resist feedback foster a culture of fear and stagnation, limiting innovation and growth. Finally, those who lack performance management skills struggle to hold employees accountable, causing top talent to disengage and underperformance to persist. The Solution: Building strong leaders who are committed to performance excellence! This course equips leaders to listen actively, deliver and receive feedback effectively, and drive accountability—building high-performing, engaged teams. In this course, leaders will: - Learn the four levels of listening to improve engagement and trust - Identify and practice delivering clear, actionable feedback to enhance performance - Learn how to identify the cause of performance declines and how to address it - Use a structured feedback model to make discussions productive - Discover the mindset to receive feedback and apply it for growth - Ensure accountability through follow-ups and documentation