The Power of Difficult Conversations

Service Description

Avoiding difficult conversations weakens trust, damages relationships, and erodes company culture. When challenges are ignored, employees may question leadership’s commitment to transparency and fairness, creating miscommunication, negativity, and a lack of accountability that hinders teamwork and performance. Difficult conversations aren’t just necessary for leaders, they’re essential for everyone. When both leaders and employees learn to address challenges openly and professionally, they create a culture of trust, collaboration, and respect. This leads to stronger relationships, healthier conflict resolution, and a more engaged, high-performing workplace. By equipping your team with the skills to navigate tough conversations, you foster a workplace where issues are resolved productively, communication is strengthened, and both individuals and teams can thrive. In this course, participants will: - Understand the importance of difficult conversations - Learn strategies to prepare for difficult conversations - Learn a 3-step model to navigate difficult conversations - Hands on practice to apply learning